Privacy & Security

Welcome to UUYoYo Travel Agency (hereinafter referred to as "we"). We highly value your privacy and are committed to protecting the personal information you provide when using our services. This Privacy Policy is designed to inform you about how we collect, use, store, and protect your personal information, as well as the rights you have regarding this information.

By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please stop using our website and services.

Information Collection

We may collect the following types of information:

• Personal Identifiable Information: When you book travel services, create an account, or contact us, we may collect your name, email address, phone number, mailing address, passport information, and payment details.
• Non-Personal Identifiable Information: We may automatically collect information about how you access and use our website, including your IP address, browser type, access time, pages visited, and the website from which you linked to our site.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and to remember your preferences.

Information Use

We may use the collected information for the following purposes:

• Providing Services: Processing your travel bookings, arranging itineraries, and providing customer support.
• Improving Services: Analyzing website usage to improve our website and services.
• Personalizing Experience: Customizing content and offers based on your preferences and interests.
• Communication: Sending confirmations, updates, and reminders related to your bookings, as well as promotional information we think you might be interested in (if you have opted to receive them).
• Legal Compliance: Complying with applicable laws, regulations, and law enforcement requests.

Information Sharing

We may share your information with third parties in the following circumstances:

• Service Providers: With third-party service providers who help us provide services (such as hotels, airlines, payment processors, etc.).
• Business Partners: With business partners who collaborate with us to provide products or services.
• Legal Requirements: When we believe in good faith that disclosure is required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transferred assets.

We do not sell or rent your personal information to third parties for marketing purposes.

Use of Cookies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help websites remember your information and preferences.

We use the following types of cookies:

• Essential Cookies: Enable the basic functionality of the website to work properly.
• Preference Cookies: Allow the website to remember your preference settings.
• Statistical Cookies: Help us understand how visitors interact with the website.
• Marketing Cookies: Used to track visitors' activities on the website.

You can control and delete cookies through your browser settings. However, please note that disabling certain cookies may affect your browsing experience.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of internet transmission or electronic storage is 100% secure.

We will retain your personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under applicable data protection laws, you may have the following rights:

• Right of Access: Obtain a copy of your personal information that we hold.
• Right to Rectification: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal information in certain circumstances.
• Right to Restriction of Processing: Limit our processing of your personal information in certain circumstances.
• Right to Data Portability: Receive your personal information that you provided to us in a structured, commonly used, and machine-readable format.
• Right to Object: Object to our processing of your personal information.
• Right to Withdraw Consent: Withdraw your consent at any time.

If you wish to exercise these rights, please contact us using the contact information provided below.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that we may have collected personal information from a child under 13, please contact us immediately, and we will take steps to remove such information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these third-party websites. We recommend that you read the privacy policies of these websites before providing any personal information.

Policy Updates

We may update this Privacy Policy from time to time. We will post the updated version on our website and notify you of significant changes. We recommend that you regularly review this page to stay informed of the latest information.

Continued use of our website and services will be deemed as acceptance of these changes.